POLICIES

UPDATED POLICIES AND COVID-19 POLICIES- Current Level Clear 5/14/2021

These are the extra precautions I am taking as recommended by the CDC, the Colorado Department of Health and DORA Please be aware of the current salon policies here at Simply Chic and how I am working and preparing to safely accommodate you.


Social Distancing – When you arrive I may still be with another client. You can choose to wait in your car and text me at 720-696-3045 to let me know you have arrived or you can come on in. There is refreshments such as Coffee, Tea, Soda and water Help yourself. 


Masks – Face coverings are optional if you have been received your COVID-19 shot. I will continue wearing a mask to protect myself from getting sick.  


Sanitizer/ hand washing – There will be hand sanitizer in the salon please feel free to use it. You are always welcome to use the restroom to wash your hands as well. 


Appointment times – I ask that you arrive for your appointment on time and no earlier. If you are running late I ask that you be respectful of my time and please let me know as soon as possible preferably before your appointment start time. I will also do the same and do my best to let you know if I am running behind. 


Salon Sanitation and Disinfection – I am doing my best to designate an additional 10 minutes after each service for a thorough sanitation and disinfection of my studio.  All high volume areas will be cleaned and sanitized regularly. Please be patient as this take time to ensure you are coming into a clean safe environment. 


Touch-less Greetings and Checkout – I will be going back to touches check out. I will walk you through every step of the way so there is no need to worry if you are not familiar with this check out system.


Beverages/Magazines – There is a beverage area with coffee, tea, soda and water help your self or just ask me and I will gladly help you out. 


Limited Items and guests – Please keep all personal belongings to a minimum I ask that you do not bring large bags or extra items with you. I have a limit of 3 people inside my studio. If you bring extra guests they will be required to fill out the COVID waiver.  Please do not bring children under 13 years of age to your appointment unless they have an appointment as well. I am operating by appointment only and will not be taking any walk-ins (Last minute/day of bookings are accepted). Unfortunately, no pets will be allowed in the salon at this time unless they are service animals. 


Payment + Gratuities – I prefer contactless payment methods when checking out. All Appointments require a credit or debit card on file to book and hold any and all appointments. You are welcome to use your Credit or Debit card on file to check out to ensure a contactless COVID clean check out process. Although I will still accept cash the contactless checkout method is preferred.


COVID-19 Screening Waiver – Prior to you appointment, I require that you fill a COVID-19 Screening waiver on Vagaro to ensure that you are experiencing no symptoms. I reserve the right to refuse service should this not be Completed at lease 24 hours prior to your scheduled service time. This is for your safety, as well as mine. Anyone with a temperature of 100 degrees or higher will be asked to reschedule. Guest's accompanying that don’t have an appointment will also be required to fill out a COVID wavier. 


Product returns – All sales are final including service fees. I am currently unable to take back or exchange any product at this time.  


Cancellation/Reschedule/Late fees – I require at least 48 hour notice to cancel or reschedule any service. Regretfully late cancellations will be charged 50% of the service fee and late reschedules will be charged a $20 late reschedule fee, late arrivals 10 minutes past the scheduled start time, and no-shows will be charged 100% of the service fee. Late arrivals may be subject to a downgrade of the service preformed and will be charged the Original booked service fee. Should you need to cancel or reschedule you may do so anytime 48 hours prior to your scheduled appointment. Please understand I am holding this time for you, and with such short notice it is unlikely I will be able to fill that time slot.

Remember my time is valuable, and so is yours. If you are late for your appointment you lose that time, and will be charged the originally booked service fee. If you don't show, you'll still be charged in full. In turn I promise to honor our appointments and be on time as well


If you believe you may have been in contact with someone who is COVID-19 positive or you are showing any signs or symptoms prior to your appointment time please CALL 720-696-3045 to reschedule your appointment for 2-3 weeks out. Please rest assured you will not be charged for illness related cancelations. Please understand I am holding this time for you, and with such short notice it is unlikely I will be able to fill that time slot.



If you have an underlying health condition, I ask that you wait to return to the salon until after you feel comfortable in a public setting. Although I am trying my best to provide a clean, sanitized and safe environment, nothing is guaranteed because of the risks involved. In addition, if you have been ill, had a fever, cough or been around someone who has been ill or quarantined, or Traveled please wait two weeks minimum to reschedule your appointment. 

*If any of these policies Change I will update and you will be informed. Thank you for your support.