UPDATED POLICIES AND COVID-19 POLICIES
These are the extra precautions I am taking as recommended by the CDC and the Colorado Department of Health. Please be aware of the new salon policies and how I am working and preparing to safely accommodate you.
Social Distancing – Please stay in your car upon arrival and TEXT me at 720-696-3045. I will let you know when it is safe and I am ready to begin your appointment. Please DO NOT wait at the front door or in the halls.
(Located near the corner of Teller and Virginia next to the Belmar theater across the street from T-street Steak house inside Sola Salon)
Masks – Face coverings are mandatory for both myself and clients receiving a service. I do require that you wear a mask to your appointment and ask that you wear one that secures behind your ears and not tied around your head if you will be receiving a hair service. If you don’t have a mask, I ask that you let me know upon checking in and one will be provided. Keep in mind your mask loops will get wet and will be stained if getting a color service.
Sanitizer/ hand washing – There will be hand sanitizer in the salon please feel free to use it. I will ask you to wash your hands when entering the salon prior to the start of your service please do so for a minimum of 20-30 seconds. I will also be washing my hands prior to the start of your service.
Appointment times – I ask that you arrive for your appointment on time and no earlier. I do not have a waiting area, so you will be asked to wait outside in your car until I text you to let you know it is safe and I am ready to start your appointment. If you are running late I ask that you be respectful of my time and please let me know.
Salon Sanitation and Disinfection – I am doing my best to designate an additional 10 minutes after each service for a thorough sanitation and disinfection of my studio. All high volume areas will be cleaned and sanitized regularly. Please be patient as this take time to ensure you are coming into a clean safe environment.
Touch-less Greetings and Checkout – Unfortunately I will not be shaking hands, or hugging . This is one of the hardest things for us. At the end of your service to check out you be sent a text to do the COVID Clean check out with Vagaro. I ask that you log into the Sola Belmar Guest WiFi to ensure this process runs smooth.
No Beverages/Magazines – I ask that you do not bring a Beverage with you I will not be offering any beverages or magazines at this time. Although you are more than welcome to request a Coffee, Tea or Water for the road. For longer hair services I have small bottles of water and can step out of the studio if you need to get a drink.
Limited Items and guests – Please keep all personal belongings to a minimum I ask that you do not bring large bags or extra items with you. Do not bring any extra guests with you and please do not bring children under 13 years of age to your appointment unless they have an appointment as well. I am operating by appointment only and will not be taking any walk-ins (Last minute/day of bookings are accepted). Unfortunately, no pets will be allowed in the salon at this time unless they are service animals.
Payment + Gratuities – I prefer contactless payment methods when checking out. All Appointments require a credit or debit card on file to book and hold any and all appointments. You are welcome to use your Credit or Debit card on file to check out to ensure a contactless COVID clean check out process. Although I will still accept cash the contactless checkout method is preferred.
Temperature Checks + COVID-19 Screening Waiver – Prior to you appointment, I require that you fill a COVID-19 Screening waiver on Vagaro to ensure that you are experiencing no symptoms. I reserve the right to refuse service should this not be Completed at lease 24 hours prior to your scheduled service time. This is for your safety, as well as mine. I will also be performing touchless temperature checks on myself daily and every guest client upon arrival to make sure that nobody is experiencing a fever. Anyone with a temperature of 100 degrees or higher will be asked to reschedule.
Product returns – All sales are final including service fees. I am currently unable to take back or exchange any product at this time.
Cancellation/Reschedule/Late fees – I now require at least 48 hour notice to cancel or reschedule any service. Regretfully late cancellations and reschedules will be charged a $20 late cancellation/reschedule fee, late arrivals 15 minutes past the scheduled start time, and no-shows will be charged 100% of the service fee. Late arrivals may be subject to a downgrade of the service preformed and will be charged the Original booked service fee. Should you need to cancel or reschedule you may do so anytime 48 hours prior to your scheduled appointment. Please understand I am holding this time for you, and with such short notice it is unlikely I will be able to fill that time slot.
If you believe you may have been in contact with someone who is COVID-19 positive or you are showing any signs or symptoms please prior to your appointment time and reschedule in 2-3 weeks. Please rest assured you will not be charged for illness related cancelations. Please understand I am holding this time for you, and with such short notice it is unlikely I will be able to fill that time slot.
If you have an underlying health condition, I ask that you wait to return to the salon until after you feel comfortable in a public setting. Although I am trying my best to provide a clean, sanitized and safe environment, nothing is guaranteed because of the risks involved. In addition, if you have been ill, had a fever, cough or been around someone who has been ill or quarantined, or Traveled please wait two weeks minimum to reschedule your appointment.